Hospitality and Tourism

Our hospitality and tourism consulting expertise helps clients navigate an increasingly competitive and experience-driven landscape. We understand the entire guest journey, from pre-booking engagement and property management to post-stay loyalty and facilities maintenance. With cross-disciplinary insights driven by Microsoft technology, we drive operational efficiency, reduce overhead costs, optimize legacy booking platforms, and deliver sustained value.

Our team’s deep experience spans Hotels & Resorts, Travel Operations, Guest Experience, and Facilities Management. Together, we can help you implement agile, scalable Dynamics 365 solutions to succeed in this rapidly changing, customer-centric market.

Hotels & Resorts

Hospitality organizations must excel in every aspect of their operations, from managing room inventory to streamlining procurement and back-office financials. Flawless execution across these dimensions is essential for success. We help properties modernize their core systems with Dynamics 365 Finance and Supply Chain, enabling unified operational control and real-time visibility across multiple locations.

Guest Experience

The guest journey is undergoing rapid transformation with the emergence of AI-driven personalization, integrated mobile platforms, and digitally powered concierge services. At Amigo Systems, we specialize in assisting clients in navigating these changes by deploying Microsoft Cloud solutions that capture traveler preferences, anticipate needs, and execute loyalty strategies flawlessly.

Travel Operations

We can assist you in boosting market share in competitive markets, expanding into lucrative new booking models, optimizing customer lifetime value, harnessing the power of booking data analytics, enhancing traveler experiences, and streamlining reservation automation processes using the robust capabilities of Dynamics 365 Sales and Customer Service.

Facilities Management

To achieve and maintain a premium guest environment, a well-crafted maintenance strategy, tailored resource model, and effective asset tracking are essential. We can assist you in navigating these challenges, offering strategic guidance and expertise in implementing Dynamics 365 Field Service, enabling your organization to efficiently manage repairs and upkeep across properties.

How we help

Beratung has a proven track record of delivering exceptional case work and collaborating closely with leaders and investors in the healthcare ecosystem. Our expertise drives innovation and creates value for our clients in the healthcare industry.

We conduct in-depth assessments to understand the specific challenges faced by healthcare distributors and their acute and ASC customers. This includes analyzing their existing inventory management processes, clinical/non-clinical workflows, and pain points in service delivery.

Adjacency growth strategy for a leading healthcare supply chain technology and services company, yielding a clear and prioritized roadmap for both organic and inorganic opportunities.

Growth strategy roadmap for a group purchasing organization (GPO) seeking to evolve its competitive position and bolster its value proposition to provider members.

We conduct a thorough analysis of the market landscape, identifying trends, regulatory requirements, and customer needs in the 503B outsourcing space. This analysis provides a foundation for identifying new product development opportunities.